How transparency builds a partnership you can trust
Transparency breaks down barriers. It underpins the solid, long term partnerships we build with our clients from day one. And means you can reach us 24/5 by phone whether you need technical support or help making a trade.
Using straight through processing (STP) also reinforces how we operate as an ECN broker and how we work with and not against you. So if you choose our MT4 platform all trades are routed straight to our liquidity providers without dealer intervention. No meddling with prices.
We understand what matters to traders because we are traders. And backed by one of the leading trading organisations in the world.
first class service
See how exemplary attention works. Ensure smooth trading through a consistent service and swift response.
You’re never in the dark with complete clarity on pricing and the most competitive spreads.
Numbers that count
Global FX clients: 208,398; Transactions in 2016: 4,863,160; Transaction volume in 2016: $43 billion.
Experience low-latency trading with the latest tech. Our trading and liquidity servers are in the same data centres.
A service that makes you sit up and take notice and start trading
We take pride in offering you exemplary service, and we have made this thinking part of our culture. Because quality responses to your needs must be consistent and ingrained. It makes business sense, too, because traders tend to stay with us.
Our service centre and account managers are based in London and we aim to reply to emails within an hour. And we pick up the phone 24 hours a day, 5 days a week.
Find out why so many traders are turning to Formax by reading what our clients say about us.
“Formax Prime Capital have always provided me with excellent customer service and personalized attention. Their platform is reliable and provides fast execution times.”
“Formax provides great pricing and excellent execution. Whenever I need help they are always quick to respond. I would recommend Formax for a trustworthy FX Broker.”
“From someone with no experience in Forex trading before, I have nothing but good things to say about the company and platform I am working with.
Each time I have had any questions Formax have always been very quick to respond. The platform is easy to use, however I would highly recommend to spend a lot of time on the Demo account before using the live account as I have made some costly mistakes due to my inexperience. Formax also gives you good information via email each morning to help you prep for the coming trading day.
Overall if you are looking to start trading then I would recommend this company.”